Frequently Asked Questions
Everything you need to know about our signature flannels and gear.
How do Dixxon flannels fit?
Our flannels are designed with a generous, relaxed fit. We recommend ordering your true size for a standard look, or sizing down if you prefer a more tailored, slim fit. Check our size guide for specific measurements.
Will my flannel shrink in the wash?
No. Our signature D-Tech fabric is specifically engineered to be wrinkle-resistant and shrink-proof. To maintain the quality, we recommend washing in cold water and hanging to dry.
What is your return policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in original, unwashed, and unworn condition with tags attached. Please note that clearance and 'Last Call' items are final sale.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard domestic shipping usually takes 3-7 business days to arrive, depending on your location.
Do you ship internationally?
Yes, we ship worldwide. International shipping rates and delivery times vary by country and are calculated at checkout. Please be aware that customs duties and taxes may apply upon arrival.
What happens if an item I want is sold out?
Many of our flannel patterns are limited edition and do not restock once they are gone. We recommend signing up for our newsletter and following our social media channels to be the first to know about new drops.