Returns & Exchanges
At Dixxon Flannel, we stand behind the quality of our gear and want to ensure you are fully satisfied with your purchase. If your flannel doesn't fit or meet your expectations, you can return or exchange unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange and print the prepaid shipping label provided through the portal.
Pack and Ship
Securely pack your items in their original packaging, attach the return label, and drop the package off at any authorized carrier location.
Processing and Refund
Once our warehouse receives and inspects your return, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing